Terms, conditions and privacy
Delivery and Pricing
Prices for books outlined on this website are either in New Zealand Dollars (NZD) for NZ orders or Great British Pound (GBP) for UK orders via York Publishing Services (as outlined in ‘Shop’). Postal costs will reflect number and destination of books.
Within New Zealand, books will be sent by parcel post. We endeavour to send titles within 7-days of order unless you are otherwise notified due to unexpected circumstances.
For orders outside of New Zealand please refer to ‘shop’ details on this site.
You can return most items for a full refund (less packaging/shipping) within 30 days. Please explain the reason why you are requesting a refund and return the item in original condition. If you are not completely satisfied or there is a fault with the item we will replace or provide a full refund.
To complete the sale and delivery of products, we require some of your personal information (eg: name, address, email address).
We do not disclose your information to third parties unless: legally required by law, we are co-ordinating your order, or conducting financial transactions within our bank to process your order.
IP addresses - recorded for statistical purposes and audit.
We may contact you intermittently about a book event or related book news. Please let us know if you do not wish to receive this information and we will ensure that you are removed from our mailing list.
You can prevent data collection via Google Analytics by clicking here. An "Opt-out Cookie" shall then be applied to your website which shall prevent any future collection of your data when visiting this website.You have successfully opted out of being tracked by Google Analytics from this website.
Further information concerning the terms and conditions of use and data privacy can be found at the Google Analytics Terms of Service or at the Google Analytics Privacy Overview. Please note that on this website, Google Analytics is supplemented by "gat._anonymizeIp();" to ensure anonymized collection of IP addresses (IP masking).
We use the reCAPTCHA service provided by Google Inc. (Google) to protect your submissions via internet submission forms on this site. This plugin checks if you are a person in order to prevent certain website functions from being (ab)used by spam bots (particularly comments). This plugin query includes the sending of the IP address and possibly other data required by Google for the Google reCAPTCHA service. For this purpose your input will be communicated to and used by Google. However, your IP address is previously truncated by Google within member states of the European Union or in other states which are party to the agreement on the European Economic Area and is, as such, anonymized. Only in exceptional cases is a full IP address transmitted to a Google server in the United States and truncated there. On behalf of the operator of this website, Google will use this information to evaluate your use of this service. The IP address provided by reCaptcha from your browser shall not be merged with any other data from Google.
By using the reCAPTCHA service, you consent to the processing of data about you by Google in the manner and for the purposes set out above.